FAQs
- What should I do if the order was not delivered to me within the scheduled time?
- Can I purchase multiple orders and have them delivered to different delivery addresses?
- Who are ZingMall’s delivery partners?
- Is it possible to pre-arrange the date and time of delivery?
- What should I do if I’m not available when the package arrives?
- How will I know the delivery lead time of my order?
- Can I authorize someone to pick up the order on my behalf?
- What should I do if I fail to pick up my order within the day?
- How do I log in to Zing Mall?
- Can I order as a guest user on ZingMall?
- Can I change items from my order after check out?
- Can I change my address, contact details or payment method after placing an order?
- How and when will I receive my orders?
- How do I track my order?